We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

We may collect the following information:

• Name and job title
  
• Business contact information including office telephone number and work email address
• Other information relevant to customer surveys and/or offers

We collect information about you to understand your business needs to provide your organisation with a better service, and in particular for the following reasons: 

• To process your order and manage your account.
  
• Internal record keeping.
  
• We may use the information to improve our products and services.
  
• To email you about other products, services, special offers or other information we think may be of interest to you using the work email address which you have provided.
  
• From time to time, we may also use your information to contact you for market research purposes.

Internet Videocommunications will not share your information for marketing purposes with other companies. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

We would like to send you information about our products and services which may be of interest to your organisation. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here to see how to contact us.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:  Internet Videocommunications, Internet Videocommunications House, Bradley Stoke, Bristol, BS32 4EU.

We may make a small charge for this service. If you believe that any information we are holding on you and your business is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure that information.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Our website contains links to other websites. This privacy policy only applies to Internet Videocommunications' website so when you link to other websites you should read their own privacy policies. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 18th May 2018.

Please contact us if you have any questions about our privacy policy or information we hold about you: 

• by email
  
• or write to us at: Internet Videocommunications, Internet Videocommunications House, Bradley Stoke, Bristol, BS32 4EU